How to Disable Shopify Coming Soon Page for Your Store

Published on Jun 7, 2024

By Sophia Rodriguez

#Shopify#eCommerce#Online Store Management
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Are you a new Shopify store owner who’s excited to launch your online business, but you’re facing a frustrating issue? You might have noticed that when you open your store on your own device, everything looks perfect. However, when friends or potential customers try to access it, they’re greeted with a “Coming Soon” page instead of your carefully curated products. Don’t worry – this is a common occurrence for new Shopify stores, and there’s a simple solution.

In this blog post, we’ll explore why this happens and guide you through the steps to resolve it, ensuring your store is visible to everyone. Let’s dive in!

Understanding the “Coming Soon” Page

What is the Password Protection Page?

The “Coming Soon” page you’re encountering is actually Shopify’s Password Protection page. This feature is automatically enabled for new stores to allow store owners to set up their shop privately before making it public.

Why Can You See Your Store But Others Can’t?

As the store owner or staff member, you’re automatically logged into your store’s backend. This means you can see the live version of your site even when password protection is active. However, anyone who isn’t logged in – like your friends or potential customers – will see the password protection page instead.

The Purpose of Password Protection

Password protection serves several important functions:

  1. It allows you to build and customize your store without the public seeing unfinished pages.
  2. It gives you time to add products, set up payment gateways, and configure shipping before launch.
  3. It can create anticipation for your store’s grand opening.

Resolving the “Coming Soon” Page Issue

Option 1: Disable Password Protection (Recommended)

If you’re ready to launch your store and make it visible to everyone, the simplest solution is to disable the password protection feature. Here’s how:

  1. Log into your Shopify admin panel.
  2. Navigate to “Online Store” in the left sidebar.
  3. Click on “Preferences.”
  4. Scroll down to the “Password protection” section.
  5. Uncheck the box next to “Enable password.”
  6. Click “Save” to apply the changes.

After following these steps, your store will be live and accessible to anyone who visits your URL.

Option 2: Share Your Store Password

If you’re not quite ready to launch but want to allow specific people to view your store, you can share your store’s password with them. This is useful for getting feedback from friends, family, or beta testers before your official launch.

To find your store password:

  1. Go to your Shopify admin panel.
  2. Navigate to “Online Store” > “Preferences.”
  3. Scroll to the “Password protection” section.
  4. You’ll see your store password displayed here.

Share this password with the individuals you want to grant access to your store.

Option 3: Customize Your Password Page

If you decide to keep password protection active for a while longer, you might want to customize the “Coming Soon” page to make it more engaging. Shopify allows you to edit this page to include:

  • A compelling message about your upcoming launch
  • An email signup form to collect leads
  • Your brand logo and colors

To customize your password page:

  1. In your Shopify admin, go to “Online Store” > “Themes.”
  2. Find the section for your current theme and click “Customize.”
  3. In the theme editor, look for the “Password page” section.
  4. Make your desired changes and save.

Best Practices for Store Launch

Preparing for Launch

Before disabling password protection, ensure your store is fully ready:

  • Add all your products with high-quality images and descriptions.
  • Set up your payment gateways and test them.
  • Configure your shipping rates and policies.
  • Create essential pages like About Us, Contact, and FAQ.

Soft Launch vs. Grand Opening

Consider a soft launch before your grand opening:

  1. Disable password protection but don’t announce it widely.
  2. Invite a small group to test your store and provide feedback.
  3. Make necessary adjustments based on their input.
  4. Plan your grand opening with marketing and promotions once everything is perfect.

Post-Launch Monitoring

After making your store public:

  • Regularly check your site on different devices and browsers to ensure everything displays correctly.
  • Monitor your analytics to understand visitor behavior and make improvements.
  • Be prepared to quickly address any issues that arise.

By following these steps and best practices, you’ll be well on your way to successfully launching your Shopify store and making it accessible to all your potential customers. Remember, the key is to ensure everything is in place before you open your virtual doors to the world. Happy selling!

For more detailed information on managing your online store preferences, check out Shopify’s official documentation at https://help.shopify.com/en/manual/online-store/preferences.

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