How to Remove Shipping Calculated Message and Offer Free Shipping

Published on Aug 10, 2024

By Liam Gallagher

#Shopify#E-commerce#Shipping
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Are you a Shopify store owner looking to streamline your checkout process and offer free worldwide shipping? You’re in the right place. This comprehensive guide will walk you through the steps to remove the “Shipping calculated at checkout” message and add a free shipping worldwide option to your Shopify store.

Understanding the “Shipping Calculated at Checkout” Message

What is this message?

The “Shipping calculated at checkout” message is a default text that appears on product pages in many Shopify themes. It informs customers that shipping costs will be determined during the checkout process.

Why remove it?

Removing this message can be beneficial if:

  1. You offer free shipping on all orders
  2. You have a flat-rate shipping policy
  3. You want to simplify your product pages

Impact on customer experience

Eliminating this message can reduce uncertainty for customers and potentially increase conversion rates, especially if you’re offering free shipping.

Removing “Shipping Calculated at Checkout” Message

Method 1: Using the Language Editor

This is the most straightforward method and works for many Shopify themes:

  1. Go to Online Store > Themes > Actions > Edit language
  2. In the search box, type “shipping calculated at checkout”
  3. Edit or remove the text for all instances
  4. Save your changes

Method 2: Editing Theme Code

For some themes, you may need to edit the theme code:

  1. Go to Online Store > Themes > Actions > Edit code

  2. Open the ‘product-template.liquid’ file

  3. Look for a code block similar to:

    {%- if shop.taxes_included or shop.shipping_policy.body != blank -%}
      <!-- Shipping message code here -->
    {%- endif -%}
  4. Comment out or remove this entire block

  5. Save your changes

Troubleshooting Common Issues

  • If you can’t find the exact code, search for “shipping” or “shop.shipping_policy”
  • Some themes may use different file names, like ‘main-product.liquid’
  • Always make a backup of your theme before making code changes

Adding Free Shipping Worldwide Message

Method 1: Using Theme Settings

Some themes allow you to add custom messages through theme settings:

  1. Go to Online Store > Themes > Customize
  2. Look for options like “Product page” or “Announcements”
  3. Add your free shipping message in the appropriate field

Method 2: Editing Theme Code

To add a custom message through code:

  1. Go to Online Store > Themes > Actions > Edit code

  2. Open the ‘product-template.liquid’ file

  3. Find an appropriate location, such as near the price display

  4. Add this code:

    <p>FREE Worldwide Shipping</p>
  5. Customize the text and styling as needed

  6. Save your changes

Optimizing Your Free Shipping Message

  • Make it prominent: Use bold text or a different color
  • Be specific: Mention any minimum order requirements
  • Consider using icons: A small globe icon can reinforce the worldwide aspect

Best Practices for Shopify Shipping Policies

Clear Communication

  • Be transparent about your shipping policies
  • Clearly state any exceptions or restrictions

Strategic Placement

  • Display shipping information on product pages
  • Include shipping details in your FAQ and policy pages

Regular Updates

  • Keep your shipping information up-to-date
  • Adjust policies based on customer feedback and business needs

Monitoring the Impact of Your Changes

Tracking Metrics

  • Monitor your conversion rates before and after the changes
  • Pay attention to cart abandonment rates

Gathering Customer Feedback

  • Use surveys or feedback forms to gauge customer satisfaction
  • Keep an eye on customer service inquiries related to shipping

A/B Testing

  • Consider testing different messaging or placements
  • Use Shopify’s built-in analytics to measure the effectiveness of changes

By following these steps and best practices, you can effectively remove the “Shipping calculated at checkout” message and add a free worldwide shipping option to your Shopify store. Remember to always test your changes and monitor their impact on your business metrics. Happy selling!

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